{"id":56,"date":"2026-05-29T14:02:09","date_gmt":"2026-05-29T14:02:09","guid":{"rendered":"https:\/\/emunetwebs-58f6adb151-cyg7aedpg4bsfmha.z01.azurefd.net\/?page_id=56"},"modified":"2026-10-22T17:11:59","modified_gmt":"2026-10-22T17:11:59","slug":"privacy-security","status":"publish","type":"page","link":"https:\/\/emunet.com\/index.php\/privacy-security\/","title":{"rendered":"Privacy, Security &amp; Terms"},"content":{"rendered":"<h1 id=\"privacy-security-end-user-license-agreement\"><strong>PRIVACY,<br \/>\nSECURITY &amp; END USER LICENSE AGREEMENT<\/strong><\/h1>\n<p><strong><br \/>\nLast Updated: 10\/20\/26<br \/>\nVersion: 2.0<\/strong><\/p>\n<h2 id=\"important-read-carefully\"><strong>IMPORTANT \u2014 READ<br \/>\nCAREFULLY<\/strong><\/h2>\n<p>This Privacy, Security &amp; End User License Agreement (this<br \/>\n<strong>\u201cAgreement\u201d<\/strong>) is the primary legal, privacy, and<br \/>\nsecurity document governing the Scudio Service.<\/p>\n<p>It serves as:<\/p>\n<ol type=\"1\">\n<li>\n<p>the <strong>End User License Agreement and Terms of Use<\/strong><br \/>\ngoverning your use of the Software and Service;<\/p>\n<\/li>\n<li>\n<p>the <strong>Privacy Notice<\/strong> describing how Scudio<br \/>\ncollects, uses, processes, retains, discloses, and protects personal<br \/>\ninformation; and<\/p>\n<\/li>\n<li>\n<p>the <strong>Security Notice<\/strong> describing the principal<br \/>\nsafeguards and security practices applicable to the Service.<\/p>\n<\/li>\n<\/ol>\n<p>This Agreement is between you (<strong>\u201cyou,\u201d \u201cyour,\u201d<\/strong> the<br \/>\n<strong>\u201cEnd User,\u201d<\/strong> or <strong>\u201cCustomer\u201d<\/strong>) and<br \/>\n<strong>Scudio LLC<\/strong>, a Delaware limited liability company,<br \/>\nincluding where applicable Scudio LLC doing business as<br \/>\n<strong>Emunet<\/strong> (<strong>\u201cScudio,\u201d \u201cwe,\u201d \u201cus,\u201d<\/strong> or<br \/>\n<strong>\u201cour\u201d<\/strong>).<\/p>\n<p>It governs your access to and use of Scudio\u2019s content-filtering<br \/>\nsoftware, applications, device agents, browser extensions, mobile<br \/>\napplications, websites, account portals, classification systems,<br \/>\nprocessing services, updates, Documentation, support services, and<br \/>\nrelated products and features, collectively the<br \/>\n<strong>\u201cSoftware\u201d<\/strong> or <strong>\u201cService.\u201d<\/strong><\/p>\n<p>The Software may be offered under the <strong>Emunet<\/strong> brand,<br \/>\nthe <strong>Scudio<\/strong> name, or under the brand, name, logo,<br \/>\ndomain, or product identity of an authorized Distribution Partner,<br \/>\nreseller, managed service provider, organization, school, community,<br \/>\nenterprise, or white-label provider.<\/p>\n<p>Regardless of the brand displayed to you, Scudio owns or licenses the<br \/>\nunderlying Scudio Software and technology, and this Agreement governs<br \/>\nyour rights with respect to that underlying Software unless Scudio<br \/>\nexpressly agrees otherwise in writing.<\/p>\n<h3 id=\"privacy-notice-versus-contract-terms\"><strong>Privacy Notice<br \/>\nVersus Contract Terms<\/strong><\/h3>\n<p>The license, acceptable-use, payment, intellectual-property,<br \/>\nwarranty, liability, dispute-resolution, and similar provisions of this<br \/>\nAgreement are contractual terms.<\/p>\n<p>The privacy and security provisions describe Scudio\u2019s information<br \/>\npractices and responsibilities. Acceptance of this Agreement does not<br \/>\nreplace any separate consent required by applicable privacy law. Where<br \/>\napplicable law requires consent for a particular type of processing,<br \/>\nScudio or the applicable Customer or Administrator will rely on the<br \/>\nlegally appropriate mechanism rather than treating acceptance of this<br \/>\nAgreement alone as consent.<\/p>\n<h3 id=\"acceptance\"><strong>Acceptance<\/strong><\/h3>\n<p><strong>BY CREATING AN ACCOUNT, PURCHASING OR RECEIVING A<br \/>\nSUBSCRIPTION, INSTALLING, ACCESSING, ENABLING, ACTIVATING, CONFIGURING,<br \/>\nOR USING THE SOFTWARE OR SERVICE \u2014 OR BY CLICKING \u201cI AGREE,\u201d \u201cACCEPT,\u201d<br \/>\nOR A SIMILAR CONTROL \u2014 YOU AGREE TO THE CONTRACTUAL TERMS OF THIS<br \/>\nAGREEMENT.<\/strong><\/p>\n<p>If you do not agree, do not install, access, enable, activate,<br \/>\nconfigure, or use the Software.<\/p>\n<p>If you accept this Agreement on behalf of a company, family, school,<br \/>\ninstitution, community, organization, reseller, managed service<br \/>\nprovider, Distribution Partner, or other entity, you represent that you<br \/>\nhave authority to do so.<\/p>\n<p><strong>SECTION 31 CONTAINS A BINDING ARBITRATION PROVISION AND<br \/>\nCLASS-ACTION WAIVER THAT MAY AFFECT YOUR LEGAL RIGHTS.<\/strong><\/p>\n<h2><strong>1. Definitions<\/strong><\/h2>\n<h3 id=\"administrator\"><strong>1.1. Administrator<\/strong><\/h3>\n<p><strong>\u201cAdministrator\u201d<\/strong> means a person or organization<br \/>\nauthorized to install, activate, configure, administer, manage,<br \/>\nrestrict, or control the Software, Filtering Standards, Managed Devices,<br \/>\nManaged Users, reporting features, or other administrative<br \/>\nfunctionality.<\/p>\n<h3 id=\"branded-offering\"><strong>1.2. Branded Offering<\/strong><\/h3>\n<p><strong>\u201cBranded Offering\u201d<\/strong> means the Software as marketed,<br \/>\nnamed, branded, packaged, presented, or offered under any trade name,<br \/>\ntrademark, domain, interface, logo, or product name, including Emunet,<br \/>\nScudio, or a Distribution Partner\u2019s brand.<\/p>\n<h3 id=\"customer\"><strong>1.3. Customer<\/strong><\/h3>\n<p><strong>\u201cCustomer\u201d<\/strong> means the individual, family, household,<br \/>\ncompany, school, institution, organization, reseller, managed service<br \/>\nprovider, Distribution Partner, or other person or entity that<br \/>\npurchases, subscribes to, receives, configures, administers, or<br \/>\notherwise uses the Service.<\/p>\n<h3 id=\"device\"><strong>1.4. Device<\/strong><\/h3>\n<p><strong>\u201cDevice\u201d<\/strong> means a computer, mobile phone, tablet,<br \/>\nbrowser, router, endpoint, appliance, virtual machine, or other hardware<br \/>\nor software environment on which the Software operates or through which<br \/>\nService functionality is provided.<\/p>\n<h3 id=\"distribution-partner\"><strong>1.5. Distribution<br \/>\nPartner<\/strong><\/h3>\n<p><strong>\u201cDistribution Partner\u201d<\/strong> means a third party<br \/>\nauthorized by Scudio under a separate agreement to market, distribute,<br \/>\nresell, support, administer, offer, or present the Software under its<br \/>\nown brand, as a white-label or private-label product, as a co-branded<br \/>\noffering, or as part of another service.<\/p>\n<h3 id=\"documentation\"><strong>1.6. Documentation<\/strong><\/h3>\n<p><strong>\u201cDocumentation\u201d<\/strong> means user guides, administrator<br \/>\nguides, help content, onboarding materials, technical specifications,<br \/>\nsupport materials, and other documentation Scudio or an authorized<br \/>\nDistribution Partner makes available concerning the Service.<\/p>\n<h3 id=\"filtering-standards\"><strong>1.7. Filtering<br \/>\nStandards<\/strong><\/h3>\n<p><strong>\u201cFiltering Standards\u201d<\/strong> means categories, policies,<br \/>\nrules, blocklists, allowlists, exceptions, thresholds, classifications,<br \/>\nDevice settings, user settings, organization settings, and other<br \/>\nconfiguration choices that determine how the Software evaluates,<br \/>\nclassifies, permits, restricts, blocks, flags, logs, reports, or<br \/>\notherwise handles content or activity.<\/p>\n<h3 id=\"filtered-content\"><strong>1.8. Filtered Content<\/strong><\/h3>\n<p><strong>\u201cFiltered Content\u201d<\/strong> means websites, applications,<br \/>\ndomains, URLs, images, video, text, files, media, communications,<br \/>\nmetadata, network traffic, or other content or activity evaluated or<br \/>\nprocessed by the Software in applying Filtering Standards.<\/p>\n<h3 id=\"managed-device\"><strong>1.9. Managed Device<\/strong><\/h3>\n<p><strong>\u201cManaged Device\u201d<\/strong> means a Device on which the<br \/>\nSoftware is installed, activated, enabled, configured, filtered,<br \/>\nrestricted, or administered.<\/p>\n<h3 id=\"managed-user\"><strong>1.10. Managed User<\/strong><\/h3>\n<p><strong>\u201cManaged User\u201d<\/strong> means a person whose Device, account,<br \/>\nnetwork activity, application access, or access to content is subject to<br \/>\nfiltering, classification, policy enforcement, restriction, reporting,<br \/>\nor other functionality provided through the Software.<\/p>\n<p><strong>The term \u201cManaged User\u201d does not mean that Scudio personnel<br \/>\nmonitor or observe that person\u2019s activity.<\/strong><\/p>\n<h3 id=\"edge-processing\"><strong>1.11. Edge Processing<\/strong><\/h3>\n<p><strong>\u201cEdge Processing\u201d<\/strong> means filtering, classification,<br \/>\ninspection, policy enforcement, or related processing performed locally<br \/>\non or near a Managed Device, including through a local agent, service,<br \/>\ndriver, extension, application, model, cache, or policy engine.<\/p>\n<h3 id=\"processing-node\"><strong>1.12. Processing Node<\/strong><\/h3>\n<p><strong>\u201cProcessing Node\u201d<\/strong> means a local or remote computer,<br \/>\nserver, gateway, appliance, virtual machine, cloud environment, relay,<br \/>\nenterprise system, or other computing environment used in connection<br \/>\nwith the Software to classify, inspect, filter, route, process, or<br \/>\nenforce policies on traffic, content, metadata, or other data.<\/p>\n<p>A Processing Node may be controlled by the Customer, another user, an<br \/>\nenterprise, Scudio, a Distribution Partner, or an authorized<br \/>\ninfrastructure provider.<\/p>\n<h3 id=\"remote-processing\"><strong>1.13. Remote Processing<\/strong><\/h3>\n<p><strong>\u201cRemote Processing\u201d<\/strong> means a deployment model in<br \/>\nwhich traffic, content, metadata, URLs, DNS requests, files, images,<br \/>\nvideo, network activity, or other data from a Device is transmitted,<br \/>\nrouted, proxied, relayed, forwarded, or otherwise made available to a<br \/>\nProcessing Node for automated filtering, classification, inspection,<br \/>\npolicy enforcement, security, or related Service functionality.<\/p>\n<h3 id=\"partner-terms\"><strong>1.14. Partner Terms<\/strong><\/h3>\n<p><strong>\u201cPartner Terms\u201d<\/strong> means additional billing terms,<br \/>\nservice terms, support terms, privacy notices, community standards, or<br \/>\npolicies established by a Distribution Partner in connection with a<br \/>\nBranded Offering.<\/p>\n<h3 id=\"personal-information\"><strong>1.15. Personal<br \/>\nInformation<\/strong><\/h3>\n<p><strong>\u201cPersonal Information\u201d<\/strong> means information that<br \/>\nidentifies, relates to, describes, is reasonably capable of being<br \/>\nassociated with, or can reasonably be linked to an identifiable person<br \/>\nor household, as defined by applicable privacy law.<\/p>\n<h3 id=\"service-data\"><strong>1.16. Service Data<\/strong><\/h3>\n<p><strong>\u201cService Data\u201d<\/strong> means information processed,<br \/>\ngenerated, transmitted, stored, collected, or otherwise handled by or<br \/>\nthrough the Service, including account information, Device information,<br \/>\nconfiguration information, policy information, telemetry, diagnostic<br \/>\ninformation, security events, classifications, reports, or other<br \/>\ninformation described in this Agreement.<\/p>\n<p>Not all Service Data is collected or retained by Scudio. Depending on<br \/>\nthe deployment, information may be processed transiently, remain only on<br \/>\na Device, reside in Customer-controlled infrastructure, be available<br \/>\nonly to an Administrator, or be processed without permanent<br \/>\nretention.<\/p>\n<h3 id=\"subscription\"><strong>1.17. Subscription<\/strong><\/h3>\n<p><strong>\u201cSubscription\u201d<\/strong> means the free, paid, trial, pilot,<br \/>\nevaluation, personal, family, business, organizational, school,<br \/>\nenterprise, reseller, white-label, or other plan, term, user count,<br \/>\nDevice count, or service level under which use of the Software is<br \/>\nauthorized.<\/p>\n<h2><strong>2. Scudio,<br \/>\nEmunet, and White-Label Offerings<\/strong><\/h2>\n<h3 id=\"emunet\"><strong>2.1. Emunet<\/strong><\/h3>\n<p><strong>Emunet<\/strong> is a Scudio trade name, product brand, or<br \/>\ndoing-business-as name.<\/p>\n<p>References to Emunet in connection with the Software mean Scudio<br \/>\noperating under that brand.<\/p>\n<h3 id=\"white-label-and-co-branded-products\"><strong>2.2. White-Label<br \/>\nand Co-Branded Products<\/strong><\/h3>\n<p>Scudio may make the Software available through Distribution Partners<br \/>\nunder other names, trademarks, logos, domains, community names, or<br \/>\nproduct identities.<\/p>\n<p>Changing the branding does not change Scudio\u2019s ownership or licensing<br \/>\nof the underlying Software.<\/p>\n<h3 id=\"distribution-partners\"><strong>2.3. Distribution<br \/>\nPartners<\/strong><\/h3>\n<p>A Distribution Partner is separate from Scudio unless a written<br \/>\nagreement expressly provides otherwise.<\/p>\n<p>Distribution Partners may provide billing, sales, onboarding,<br \/>\nsupport, policy administration, account administration,<br \/>\ncommunity-specific standards, or other services.<\/p>\n<p>A Distribution Partner may not modify this Agreement or make<br \/>\nwarranties or commitments on Scudio\u2019s behalf unless specifically<br \/>\nauthorized by Scudio in writing.<\/p>\n<h3 id=\"partner-terms-and-privacy-practices\"><strong>2.4. Partner Terms<br \/>\nand Privacy Practices<\/strong><\/h3>\n<p>A Distribution Partner may have Partner Terms concerning its own<br \/>\npricing, support, billing, refunds, policies, administrative practices,<br \/>\nor data-processing activities.<\/p>\n<p>Where a Distribution Partner independently determines why and how it<br \/>\nprocesses Personal Information, its privacy notice governs those<br \/>\nindependent activities.<\/p>\n<p>This Agreement governs Scudio\u2019s own information practices and the<br \/>\nunderlying Scudio Software.<\/p>\n<h3 id=\"rebranding-and-migration\"><strong>2.5. Rebranding and<br \/>\nMigration<\/strong><\/h3>\n<p>Scudio may rename, rebrand, replace, migrate, or discontinue a<br \/>\nBranded Offering, including transitioning users among brands, domains,<br \/>\nproducts, or authorized Distribution Partners, subject to applicable law<br \/>\nand written contractual commitments.<\/p>\n<h2><strong>3. License Grant<\/strong><\/h2>\n<h3 id=\"license\"><strong>3.1. License<\/strong><\/h3>\n<p>Subject to compliance with this Agreement and payment of applicable<br \/>\nfees, Scudio grants you a limited, revocable, non-exclusive,<br \/>\nnon-transferable, and non-sublicensable license to use the Software on<br \/>\nthe Devices and during the term authorized by your Subscription.<\/p>\n<h3 id=\"permitted-purpose\"><strong>3.2. Permitted Purpose<\/strong><\/h3>\n<p>The Software may be used for lawful filtering, classification, policy<br \/>\nenforcement, Device protection, Device management, restriction,<br \/>\nsecurity, and Customer-configured administrative, logging, alerting, or<br \/>\nreporting functionality.<\/p>\n<h3 id=\"licensed-not-sold\"><strong>3.3. Licensed, Not Sold<\/strong><\/h3>\n<p>The Software is licensed rather than sold.<\/p>\n<p>Scudio and its licensors retain all rights not expressly granted.<\/p>\n<h3 id=\"updates\"><strong>3.4. Updates<\/strong><\/h3>\n<p>Scudio may automatically provide or deploy updates, patches, new<br \/>\nversions, model updates, classification updates, security updates,<br \/>\ncertificate updates, driver updates, policy updates, compatibility<br \/>\nchanges, or configuration changes.<\/p>\n<p>Updates become part of the Software and are governed by this<br \/>\nAgreement.<\/p>\n<h3 id=\"required-updates\"><strong>3.5. Required Updates<\/strong><\/h3>\n<p>Some updates may be required for security, filtering effectiveness,<br \/>\ncompatibility, integrity, or continued operation.<\/p>\n<p>Failure to maintain required updates may cause functionality to be<br \/>\nreduced, unavailable, or unsupported.<\/p>\n<h2><strong>4.<br \/>\nAuthority, Managed Users, and Administrative Controls<\/strong><\/h2>\n<h3 id=\"authority-to-install\"><strong>4.1. Authority to<br \/>\nInstall<\/strong><\/h3>\n<p>By installing, enabling, activating, configuring, or using the<br \/>\nSoftware on a Device, you represent that you own the Device or otherwise<br \/>\nhave authority to install, configure, and manage the Software on it.<\/p>\n<p>Where the Software is used to manage another individual\u2019s Device or<br \/>\nactivity, you are responsible for having any rights, permissions,<br \/>\nnotices, consents, or other legal authority required for that use.<\/p>\n<h3 id=\"filtering-requires-processing\"><strong>4.2. Filtering Requires<br \/>\nProcessing<\/strong><\/h3>\n<p>The Software may technically inspect, analyze, classify, route, or<br \/>\notherwise process websites, applications, URLs, domains, images, video,<br \/>\ntext, files, metadata, network traffic, or other content or activity in<br \/>\norder to apply Filtering Standards and provide the Service.<\/p>\n<p><strong>Automated processing is not the same as human<br \/>\nmonitoring.<\/strong><\/p>\n<p>The fact that the Software processes content does not by itself mean<br \/>\nthat Scudio, an Administrator, or another person sees, reads, watches,<br \/>\nor records that content.<\/p>\n<h3 id=\"administrative-visibility\"><strong>4.3. Administrative<br \/>\nVisibility<\/strong><\/h3>\n<p>Depending on the Customer\u2019s configuration, Subscription, and<br \/>\ndeployment, Administrators may receive reports, alerts, filtering<br \/>\nevents, policy events, Device status, logs, or other administrative<br \/>\ninformation.<\/p>\n<p>This administrative visibility is a separate function from the<br \/>\nautomated processing required to perform filtering.<\/p>\n<h3 id=\"scudio-is-not-the-customers-supervisor\"><strong>4.4. Scudio Is<br \/>\nNot the Customer\u2019s Supervisor<\/strong><\/h3>\n<p>Scudio supplies filtering, classification, security,<br \/>\npolicy-enforcement, and related technology.<\/p>\n<p>Scudio does not independently observe Managed Users for the purpose<br \/>\nof supervising their behavior, determining whether their conduct is<br \/>\nappropriate, or creating behavioral profiles for unrelated purposes.<\/p>\n<h3 id=\"notices-and-consent\"><strong>4.5. Notices and<br \/>\nConsent<\/strong><\/h3>\n<p>Customers and Administrators are responsible for providing notices<br \/>\nand obtaining consent or other authorization where required by law<br \/>\nbefore enabling filtering, administrative reporting, logging, Device<br \/>\nmanagement, encrypted-traffic inspection, or similar functionality for<br \/>\nanother person.<\/p>\n<h3 id=\"minors\"><strong>4.6. Minors<\/strong><\/h3>\n<p>Where the Managed User is a minor, the Administrator represents that<br \/>\nthe Administrator is the parent or legal guardian, is acting under<br \/>\nappropriate parental or institutional authority, or otherwise has lawful<br \/>\nauthority to configure and use the Service for that minor.<\/p>\n<h3 id=\"employees-students-and-organizational-users\"><strong>4.7.<br \/>\nEmployees, Students, and Organizational Users<\/strong><\/h3>\n<p>Where the Software is deployed in an employment, school,<br \/>\ninstitutional, enterprise, community, or organizational environment, the<br \/>\nCustomer is responsible for applicable policies, notices, permissions,<br \/>\nlabor requirements, educational requirements, privacy obligations, and<br \/>\nother legal requirements.<\/p>\n<h3 id=\"administrator-responsibility\"><strong>4.8. Administrator<br \/>\nResponsibility<\/strong><\/h3>\n<p>Administrators may have substantial control over Managed Devices,<br \/>\nFiltering Standards, application access, certificates, VPNs, settings,<br \/>\nreporting, and other functions.<\/p>\n<p>Customers are responsible for granting administrative access only to<br \/>\nappropriate and authorized persons.<\/p>\n<h3 id=\"prohibited-surveillance\"><strong>4.9. Prohibited<br \/>\nSurveillance<\/strong><\/h3>\n<p>The Service may not be used for unlawful surveillance, interception,<br \/>\nstalking, tracking, or monitoring.<\/p>\n<h2><strong>5.<br \/>\nNature and Limitations of Filtering Technology<\/strong><\/h2>\n<h3 id=\"filtering-is-not-perfect\"><strong>5.1. Filtering Is Not<br \/>\nPerfect<\/strong><\/h3>\n<p>The Software may use rules, categories, blocklists, allowlists,<br \/>\nheuristics, artificial intelligence, machine learning, computer vision,<br \/>\nnatural-language processing, metadata, local models, remote models, and<br \/>\nother automated technologies.<\/p>\n<p>Filtering and automated classification are inherently imperfect.<\/p>\n<p>The Software may fail to block unwanted content and may incorrectly<br \/>\nblock, delay, restrict, classify, or flag legitimate content.<\/p>\n<h3 id=\"human-judgment\"><strong>5.2. Human Judgment<\/strong><\/h3>\n<p>The Service assists rather than replaces human judgment, parental<br \/>\ninvolvement, educational supervision, religious guidance, organizational<br \/>\npolicies, employment policies, or compliance programs.<\/p>\n<h3 id=\"automated-classification\"><strong>5.3. Automated<br \/>\nClassification<\/strong><\/h3>\n<p>AI-generated classifications, categories, confidence values, alerts,<br \/>\nand other automated outputs are predictions and may be incomplete,<br \/>\ninconsistent, delayed, over-inclusive, under-inclusive, or<br \/>\ninaccurate.<\/p>\n<h3 id=\"edge-and-remote-models\"><strong>5.4. Edge and Remote<br \/>\nModels<\/strong><\/h3>\n<p>Some deployments perform most computational filtering directly on the<br \/>\nManaged Device.<\/p>\n<p>Other deployments may use Remote Processing, including where:<\/p>\n<ul>\n<li>\n<p>a Device lacks sufficient processing capability;<\/p>\n<\/li>\n<li>\n<p>centralized enterprise filtering is desirable;<\/p>\n<\/li>\n<li>\n<p>filtering is performed through a gateway or appliance;<\/p>\n<\/li>\n<li>\n<p>another computer or server performs computationally intensive<br \/>\nanalysis;<\/p>\n<\/li>\n<li>\n<p>a Distribution Partner provides an authorized processing<br \/>\nenvironment; or<\/p>\n<\/li>\n<li>\n<p>remote or hybrid processing otherwise improves the operation of<br \/>\nthe Service.<\/p>\n<\/li>\n<\/ul>\n<h3 id=\"external-dependencies\"><strong>5.5. External<br \/>\nDependencies<\/strong><\/h3>\n<p>Software performance can be affected by browsers, operating systems,<br \/>\nVPNs, networks, DNS providers, websites, applications, device<br \/>\nmanufacturers, app stores, security products, cloud infrastructure,<br \/>\nencryption technologies, or other systems outside Scudio\u2019s control.<\/p>\n<h2><strong>6.<br \/>\nTechnical Components and System-Level Operation<\/strong><\/h2>\n<h3 id=\"technical-components\"><strong>6.1. Technical<br \/>\nComponents<\/strong><\/h3>\n<p>Depending on platform and configuration, the Software may install,<br \/>\noperate, modify, or use components including device agents, drivers,<br \/>\nservices, background processes, browser extensions, mobile applications,<br \/>\nVPN profiles, DNS settings, proxies, routing rules, firewall rules,<br \/>\ncertificates, certificate stores, device-management profiles,<br \/>\nsupervised-device settings, network extensions, packet filters, local<br \/>\ndatabases, caches, policy engines, security components, and update<br \/>\nservices.<\/p>\n<h3 id=\"authorization\"><strong>6.2. Authorization<\/strong><\/h3>\n<p>You authorize the Software to configure, operate, update, enforce,<br \/>\ndisable, remove, or modify such components where reasonably necessary to<br \/>\nprovide, secure, maintain, troubleshoot, support, improve, or update the<br \/>\nService.<\/p>\n<h3 id=\"processing-location\"><strong>6.3. Processing<br \/>\nLocation<\/strong><\/h3>\n<p>Processing may occur:<\/p>\n<ul>\n<li>\n<p>locally on the Managed Device;<\/p>\n<\/li>\n<li>\n<p>on another Device controlled by the Customer;<\/p>\n<\/li>\n<li>\n<p>on an enterprise or Customer Processing Node;<\/p>\n<\/li>\n<li>\n<p>within Distribution Partner infrastructure;<\/p>\n<\/li>\n<li>\n<p>within Scudio-operated infrastructure;<\/p>\n<\/li>\n<li>\n<p>through an authorized infrastructure provider; or<\/p>\n<\/li>\n<li>\n<p>through a combination of these methods.<\/p>\n<\/li>\n<\/ul>\n<h3 id=\"remote-routing\"><strong>6.4. Remote Routing<\/strong><\/h3>\n<p>Where Remote Processing is enabled, traffic or content may be routed,<br \/>\nproxied, tunneled, relayed, forwarded, or otherwise transmitted to a<br \/>\nProcessing Node so automated filtering or classification can occur.<\/p>\n<h3 id=\"processing-does-not-necessarily-mean-storage\"><strong>6.5.<br \/>\nProcessing Does Not Necessarily Mean Storage<\/strong><\/h3>\n<p>Routing content through a Processing Node does not itself mean that<br \/>\ncontent is permanently stored, entered into browsing-history logs,<br \/>\nreported to an Administrator, or viewed by Scudio personnel.<\/p>\n<p>Those functions depend on the deployment and configuration and are<br \/>\ndescribed further in Sections 9 through 14.<\/p>\n<h3 id=\"customer-controlled-infrastructure\"><strong>6.6.<br \/>\nCustomer-Controlled Infrastructure<\/strong><\/h3>\n<p>Where a Customer, organization, enterprise, household, school, or<br \/>\nDistribution Partner controls a Processing Node, that party is<br \/>\nresponsible for the security, availability, access controls,<br \/>\nconfiguration, backups, and lawful operation of that infrastructure<br \/>\nexcept where Scudio expressly assumes a responsibility in writing.<\/p>\n<h3 id=\"encrypted-traffic\"><strong>6.7. Encrypted Traffic<\/strong><\/h3>\n<p>Filtering may require certificates, VPN profiles, proxy<br \/>\nfunctionality, DNS settings, local inspection, routing changes, or<br \/>\nsimilar mechanisms to classify or control encrypted traffic.<\/p>\n<h3 id=\"device-and-network-effects\"><strong>6.8. Device and Network<br \/>\nEffects<\/strong><\/h3>\n<p>Filtering may affect browser behavior, network routing, DNS<br \/>\nresolution, VPN functionality, certificate trust, application<br \/>\ncompatibility, connection speed, latency, bandwidth, battery<br \/>\nconsumption, memory, storage, CPU\/GPU utilization, or operating-system<br \/>\nbehavior.<\/p>\n<h3 id=\"compatibility\"><strong>6.9. Compatibility<\/strong><\/h3>\n<p>Scudio does not guarantee compatibility with every website,<br \/>\napplication, Device, browser, VPN, network, operating system, security<br \/>\nproduct, or configuration.<\/p>\n<h3 id=\"remote-processing-availability\"><strong>6.10. Remote Processing<br \/>\nAvailability<\/strong><\/h3>\n<p>Remote Processing may depend on network connectivity, Processing Node<br \/>\navailability, bandwidth, latency, cloud services, Customer<br \/>\ninfrastructure, Distribution Partner infrastructure, and third-party<br \/>\nservices.<\/p>\n<h3 id=\"failure-behavior\"><strong>6.11. Failure Behavior<\/strong><\/h3>\n<p>Depending on the deployment, configuration, and Filtering Standards,<br \/>\nfailures may cause traffic to be blocked, allowed, evaluated using<br \/>\ncached policies, evaluated using default policies, or temporarily<br \/>\nunavailable.<\/p>\n<h3 id=\"backups\"><strong>6.12. Backups<\/strong><\/h3>\n<p>Customers are responsible for appropriate backups of Devices, data,<br \/>\nconfigurations, and Customer-controlled Processing Nodes.<\/p>\n<h2><strong>7. Tamper<br \/>\nResistance and Anti-Bypass Security<\/strong><\/h2>\n<p>The Software may contain self-protection, anti-bypass, watchdog,<br \/>\nintegrity-checking, service-restart, driver-protection, secure-update,<br \/>\nactivation, Device-identity, certificate-validation,<br \/>\nuninstall-protection, or similar security mechanisms.<\/p>\n<p>You may not bypass, defeat, corrupt, spoof, disable, improperly<br \/>\nmodify, or interfere with these mechanisms except through authorized<br \/>\ncontrols.<\/p>\n<p>Scudio may restrict functionality, suspend access, revoke licenses,<br \/>\nblock activation, or take reasonable technical measures where it<br \/>\nreasonably believes the Software is being attacked, bypassed,<br \/>\ncounterfeited, tampered with, or abused.<\/p>\n<h2><strong>8. Acceptable Use and<br \/>\nRestrictions<\/strong><\/h2>\n<p>You may not:<\/p>\n<p>(a) copy, modify, translate, adapt, or create unauthorized derivative<br \/>\nworks of the Software;<\/p>\n<p>(b) reverse engineer, decompile, disassemble, derive, extract,<br \/>\nreplicate, or attempt to discover the Software\u2019s source code,<br \/>\narchitecture, algorithms, AI or machine-learning models, model weights,<br \/>\nrules, heuristics, signatures, classifications, protocols, trade<br \/>\nsecrets, or underlying technology except where applicable law expressly<br \/>\nprohibits this restriction;<\/p>\n<p>(c) circumvent or interfere with filtering, licensing, activation,<br \/>\nsecurity, integrity, or policy-enforcement features;<\/p>\n<p>(d) resell, sublicense, distribute, host, rent, lease, or<br \/>\ncommercially provide the Software except as separately authorized by<br \/>\nScudio;<\/p>\n<p>(e) remove or alter proprietary notices or technical identifiers;<\/p>\n<p>(f) use the Software or its output to develop, train, benchmark,<br \/>\nvalidate, test, or improve a competing filtering or classification<br \/>\nproduct without Scudio\u2019s written permission;<\/p>\n<p>(g) use the Service unlawfully or in violation of applicable<br \/>\nthird-party rights;<\/p>\n<p>(h) attack, scrape, overload, compromise, or perform unauthorized<br \/>\nsecurity testing against Scudio systems;<\/p>\n<p>(i) use the Software for unlawful surveillance, harassment, stalking,<br \/>\nfraud, credential theft, malware, or abuse;<\/p>\n<p>(j) use the Service in life-critical environments where failure could<br \/>\ndirectly result in death, serious injury, or critical infrastructure<br \/>\nfailure; or<\/p>\n<p>(k) continue using the Software after your license has expired or<br \/>\nbeen revoked.<\/p>\n<h2><strong>9. Privacy Notice \u2014<br \/>\nScope and Roles<\/strong><\/h2>\n<p>This Section and Sections 10 through 17 constitute Scudio\u2019s general<br \/>\nPrivacy and Security Notice.<\/p>\n<h3 id=\"services-covered\"><strong>9.1. Services Covered<\/strong><\/h3>\n<p>These privacy provisions apply to:<\/p>\n<ul>\n<li>\n<p>Scudio and Emunet websites;<\/p>\n<\/li>\n<li>\n<p>account and administrative portals;<\/p>\n<\/li>\n<li>\n<p>Scudio and Emunet Software;<\/p>\n<\/li>\n<li>\n<p>device agents and applications;<\/p>\n<\/li>\n<li>\n<p>Processing Nodes operated by Scudio;<\/p>\n<\/li>\n<li>\n<p>support services;<\/p>\n<\/li>\n<li>\n<p>communications with Scudio; and<\/p>\n<\/li>\n<li>\n<p>other Scudio-operated Service functionality.<\/p>\n<\/li>\n<\/ul>\n<h3 id=\"scudios-role\"><strong>9.2. Scudio\u2019s Role<\/strong><\/h3>\n<p>The role Scudio plays depends on the deployment.<\/p>\n<p>Where Scudio determines why and how Personal Information is used \u2014<br \/>\nfor example, operating its websites, maintaining customer accounts,<br \/>\nlicensing the Software, securing the Service, or handling support \u2014<br \/>\nScudio generally acts as the <strong>controller<\/strong>,<br \/>\n<strong>business<\/strong>, or equivalent entity under applicable privacy<br \/>\nlaw.<\/p>\n<p>Where an enterprise, school, organization, Customer, or Distribution<br \/>\nPartner determines how Managed User information should be filtered,<br \/>\nlogged, retained, or reported and Scudio processes that information on<br \/>\nits behalf, Scudio may act as a <strong>processor<\/strong>,<br \/>\n<strong>service provider<\/strong>, <strong>contractor<\/strong>, or<br \/>\nequivalent entity.<\/p>\n<p>Scudio may perform both roles with respect to different categories of<br \/>\ninformation in the same deployment.<\/p>\n<h3 id=\"customer-and-administrator-roles\"><strong>9.3. Customer and<br \/>\nAdministrator Roles<\/strong><\/h3>\n<p>Customers and Administrators may independently determine Filtering<br \/>\nStandards, Administrator permissions, reporting, retention, Processing<br \/>\nNodes, and other configuration choices.<\/p>\n<p>Where they independently determine the purposes and means of<br \/>\nprocessing, they are responsible for the privacy obligations associated<br \/>\nwith those decisions.<\/p>\n<h3 id=\"distribution-partners-1\"><strong>9.4. Distribution<br \/>\nPartners<\/strong><\/h3>\n<p>A Distribution Partner may independently control account, billing,<br \/>\ncustomer-support, administrative, or other information.<\/p>\n<p>Its separate privacy notice may apply to information it independently<br \/>\ncontrols.<\/p>\n<h2><strong>10. Personal<br \/>\nInformation We Process<\/strong><\/h2>\n<p>Depending on how the Service is used, Scudio may process the<br \/>\nfollowing categories.<\/p>\n<h3 id=\"account-and-contact-information\"><strong>10.1. Account and<br \/>\nContact Information<\/strong><\/h3>\n<p>This may include name, email address, telephone number, organization,<br \/>\naccount identifier, role, username, Customer relationship, Distribution<br \/>\nPartner relationship, and similar account information.<\/p>\n<h3 id=\"subscription-and-transaction-information\"><strong>10.2.<br \/>\nSubscription and Transaction Information<\/strong><\/h3>\n<p>This may include plan, Subscription status, invoices, transaction<br \/>\nhistory, renewal status, and payment status.<\/p>\n<p>Full payment-card or banking credentials may be collected directly by<br \/>\na payment processor or Distribution Partner rather than Scudio.<\/p>\n<h3 id=\"device-and-technical-information\"><strong>10.3. Device and<br \/>\nTechnical Information<\/strong><\/h3>\n<p>This may include Device type, manufacturer, model, operating system,<br \/>\noperating-system version, browser, Software version, hardware<br \/>\ncharacteristics, installation identifiers, IP address, network type,<br \/>\nlanguage, region, and similar technical information.<\/p>\n<h3 id=\"product-telemetry\"><strong>10.4. Product Telemetry<\/strong><\/h3>\n<p>This may include error reports, crashes, faults, diagnostic events,<br \/>\nperformance metrics, feature status, configuration state, update state,<br \/>\nlicense status, activation status, security events, integrity events,<br \/>\nand similar operational information.<\/p>\n<p><strong>Routine telemetry is not intended to contain the substance of<br \/>\na Managed User\u2019s private communications, files, browsing content,<br \/>\nimages, video, or messages.<\/strong><\/p>\n<h3 id=\"filtering-and-policy-information\"><strong>10.5. Filtering and<br \/>\nPolicy Information<\/strong><\/h3>\n<p>This may include Filtering Standards, policy assignments, categories,<br \/>\nexceptions, policy decisions, blocked or permitted events, configuration<br \/>\nchanges, classifications, and related operational information.<\/p>\n<p>Whether Scudio receives or retains such information depends on the<br \/>\ndeployment.<\/p>\n<h3 id=\"remote-processing-content\"><strong>10.6. Remote Processing<br \/>\nContent<\/strong><\/h3>\n<p>Where Remote Processing is enabled, content required to make a<br \/>\nfiltering decision may transit through or be processed on a Processing<br \/>\nNode.<\/p>\n<p>This may include URLs, domains, metadata, text, images, video, files,<br \/>\nDNS requests, network traffic, or related information.<\/p>\n<p>Remote Processing content may be processed transiently and need not<br \/>\nbe retained after the filtering decision.<\/p>\n<h3 id=\"support-and-diagnostic-information\"><strong>10.7. Support and<br \/>\nDiagnostic Information<\/strong><\/h3>\n<p>When a Customer or Administrator seeks support, Scudio may receive<br \/>\ncorrespondence, screenshots, logs, diagnostic files, technical details,<br \/>\nor other information voluntarily provided for troubleshooting.<\/p>\n<p>Additional diagnostic sharing may be enabled by a user or<br \/>\nAdministrator for a support session or other authorized purpose.<\/p>\n<h3 id=\"unblock-and-reclassification-requests\"><strong>10.8. Unblock and<br \/>\nReclassification Requests<\/strong><\/h3>\n<p>Where a user or Administrator asks Scudio or an Administrator to<br \/>\nreview, allow, unblock, or reclassify a resource, Scudio may receive the<br \/>\nURL, domain, application identifier, resource identifier, existing<br \/>\nclassification, request reason, and related context necessary to process<br \/>\nthe request.<\/p>\n<h3 id=\"mobile-application-inventory\"><strong>10.9. Mobile Application<br \/>\nInventory<\/strong><\/h3>\n<p>On supported mobile platforms, the Software may transmit information<br \/>\nidentifying installed applications when necessary to categorize those<br \/>\napplications and determine how Filtering Standards apply.<\/p>\n<p>Where an application inventory is transmitted solely for<br \/>\ncategorization, Scudio uses it for that categorization and does not<br \/>\nretain the inventory after the categorization process is completed.<\/p>\n<h3 id=\"website-information\"><strong>10.10. Website<br \/>\nInformation<\/strong><\/h3>\n<p>When a person visits a Scudio or Emunet website, Scudio or its<br \/>\ninfrastructure providers may receive information ordinarily transmitted<br \/>\nby a browser or web server, such as IP address, browser information,<br \/>\nDevice information, pages requested, timestamps, referral information,<br \/>\nsecurity events, and similar website logs.<\/p>\n<h3 id=\"communications-and-requests\"><strong>10.11. Communications and<br \/>\nRequests<\/strong><\/h3>\n<p>If you contact sales, support, submit a form, sign up for early<br \/>\naccess, request information, or otherwise communicate with Scudio, we<br \/>\nprocess the information contained in that communication.<\/p>\n<h3 id=\"license-and-integrity-information\"><strong>10.12. License and<br \/>\nIntegrity Information<\/strong><\/h3>\n<p>Scudio may use installation identifiers, license identifiers, build<br \/>\nidentifiers, digital fingerprints, integrity signatures, or similar<br \/>\ntechnical data to authenticate legitimate installations, enforce<br \/>\nlicensing, protect Software integrity, and detect tampering or<br \/>\ncounterfeit copies.<\/p>\n<p>These identifiers are not designed to contain the substance of<br \/>\nManaged User communications or browsing content.<\/p>\n<h3 id=\"potentially-sensitive-content\"><strong>10.13. Potentially<br \/>\nSensitive Content<\/strong><\/h3>\n<p>Because the Service filters arbitrary internet content, automated<br \/>\nfiltering may technically process material that could contain or reveal<br \/>\nsensitive information.<\/p>\n<p>Scudio does not use Managed User browsing or content to create<br \/>\nunrelated profiles concerning health, religion, sexual orientation,<br \/>\npolitical views, or other sensitive characteristics, and does not use<br \/>\nsuch information for targeted advertising.<\/p>\n<h2><strong>11. Sources of Personal<br \/>\nInformation<\/strong><\/h2>\n<p>Scudio may obtain Personal Information:<\/p>\n<p>(a) directly from Customers, Administrators, End Users, website<br \/>\nvisitors, or people communicating with Scudio;<\/p>\n<p>(b) automatically from the Software, Devices, websites, Processing<br \/>\nNodes, or account systems;<\/p>\n<p>(c) from Customers, enterprises, schools, organizations, or<br \/>\nAdministrators that deploy or administer the Service;<\/p>\n<p>(d) from Distribution Partners through which a Branded Offering is<br \/>\nprovided;<\/p>\n<p>(e) from payment, hosting, support, security, communications,<br \/>\nauthentication, or other service providers; and<\/p>\n<p>(f) from other sources where permitted by law and reasonably<br \/>\nnecessary to provide or protect the Service.<\/p>\n<h2><strong>12. Why We Use Personal<br \/>\nInformation<\/strong><\/h2>\n<p>Scudio may process Personal Information as reasonably necessary<br \/>\nto:<\/p>\n<h3 id=\"provide-the-service\"><strong>12.1. Provide the<br \/>\nService<\/strong><\/h3>\n<p>Create and manage accounts, activate licenses, configure Devices,<br \/>\nperform filtering, classify content, enforce Filtering Standards,<br \/>\noperate Processing Nodes, provide administrative functionality, and<br \/>\ndeliver requested features.<\/p>\n<h3 id=\"perform-filtering-and-classification\"><strong>12.2. Perform<br \/>\nFiltering and Classification<\/strong><\/h3>\n<p>Analyze content automatically so the Software can determine how<br \/>\napplicable Filtering Standards should be applied.<\/p>\n<h3 id=\"operate-remote-processing\"><strong>12.3. Operate Remote<br \/>\nProcessing<\/strong><\/h3>\n<p>Route and process content through a Processing Node where Remote<br \/>\nProcessing is selected or required for the applicable deployment.<\/p>\n<h3 id=\"support-customers\"><strong>12.4. Support Customers<\/strong><\/h3>\n<p>Respond to support inquiries, diagnose problems, reproduce defects,<br \/>\ninvestigate failures, and resolve technical issues.<\/p>\n<h3 id=\"handle-access-and-reclassification-requests\"><strong>12.5.<br \/>\nHandle Access and Reclassification Requests<\/strong><\/h3>\n<p>Review and respond to requests to unblock, permit, categorize, or<br \/>\nreclassify resources.<\/p>\n<h3 id=\"secure-the-service\"><strong>12.6. Secure the<br \/>\nService<\/strong><\/h3>\n<p>Detect and prevent unauthorized access, fraud, abuse, circumvention,<br \/>\ntampering, counterfeiting, malware, attacks, and other security or<br \/>\nintegrity threats.<\/p>\n<h3 id=\"maintain-and-improve-reliability\"><strong>12.7. Maintain and<br \/>\nImprove Reliability<\/strong><\/h3>\n<p>Measure Software performance, identify crashes and defects, maintain<br \/>\ncompatibility, optimize processing, and improve reliability and<br \/>\nfiltering effectiveness.<\/p>\n<h3 id=\"manage-commercial-relationships\"><strong>12.8. Manage Commercial<br \/>\nRelationships<\/strong><\/h3>\n<p>Administer Subscriptions, billing, renewals, Distribution Partner<br \/>\nrelationships, enterprise deployments, and related business<br \/>\noperations.<\/p>\n<h3 id=\"communicate\"><strong>12.9. Communicate<\/strong><\/h3>\n<p>Send account, security, operational, billing, support, legal, and<br \/>\nservice communications.<\/p>\n<p>Where legally permitted, Scudio may also send product or marketing<br \/>\ncommunications. Recipients may opt out of non-essential marketing<br \/>\ncommunications.<\/p>\n<h3 id=\"comply-with-law-and-protect-rights\"><strong>12.10. Comply With<br \/>\nLaw and Protect Rights<\/strong><\/h3>\n<p>Comply with legal obligations, respond to lawful requests, enforce<br \/>\nagreements, establish or defend legal claims, and protect Scudio, its<br \/>\nCustomers, users, and others.<\/p>\n<h3 id=\"aggregated-and-de-identified-information\"><strong>12.11.<br \/>\nAggregated and De-Identified Information<\/strong><\/h3>\n<p>Scudio may create and use aggregated or de-identified information for<br \/>\nanalytics, product improvement, security, research, operational<br \/>\nplanning, or other lawful purposes.<\/p>\n<p>Scudio will not attempt to re-identify information that applicable<br \/>\nlaw requires to remain de-identified except as permitted for testing<br \/>\nprivacy safeguards.<\/p>\n<h2><strong>13. How Information Is<br \/>\nDisclosed<\/strong><\/h2>\n<p>Scudio does <strong>not sell Personal Information<\/strong>.<\/p>\n<p>Scudio also does <strong>not share Managed User browsing activity or<br \/>\nprivate content for cross-context behavioral advertising or targeted<br \/>\nadvertising.<\/strong><\/p>\n<p>Personal Information may be disclosed in the following<br \/>\ncircumstances.<\/p>\n<h3 id=\"service-providers\"><strong>13.1. Service Providers<\/strong><\/h3>\n<p>Scudio may provide information to vendors that perform functions such<br \/>\nas cloud hosting, infrastructure, payment processing, customer support,<br \/>\ncommunications, authentication, security, analytics, or Software<br \/>\ndistribution.<\/p>\n<p>They may process information only for authorized purposes and subject<br \/>\nto applicable contractual and legal requirements.<\/p>\n<h3 id=\"customers-and-administrators\"><strong>13.2. Customers and<br \/>\nAdministrators<\/strong><\/h3>\n<p>Where configured, information may be made available to the Customer<br \/>\nor Administrator responsible for a Managed Device or Managed User.<\/p>\n<h3 id=\"distribution-partners-2\"><strong>13.3. Distribution<br \/>\nPartners<\/strong><\/h3>\n<p>Information reasonably necessary to provide, administer, support,<br \/>\nbill, or secure a Branded Offering may be shared with an applicable<br \/>\nDistribution Partner.<\/p>\n<h3 id=\"at-your-direction\"><strong>13.4. At Your Direction<\/strong><\/h3>\n<p>Scudio may disclose information when requested or authorized by you<br \/>\nor an appropriate Administrator.<\/p>\n<h3 id=\"legal-requirements-and-safety\"><strong>13.5. Legal Requirements<br \/>\nand Safety<\/strong><\/h3>\n<p>Scudio may disclose information where reasonably necessary to comply<br \/>\nwith applicable law, a lawful legal process, or governmental request, or<br \/>\nto protect rights, security, integrity, or safety.<\/p>\n<h3 id=\"business-transactions\"><strong>13.6. Business<br \/>\nTransactions<\/strong><\/h3>\n<p>Information may be transferred as part of a merger, acquisition,<br \/>\nfinancing, restructuring, sale of assets, change of control, or similar<br \/>\ncorporate transaction, subject to applicable law.<\/p>\n<h2><strong>14.<br \/>\nAdministrator Visibility and Scudio Access<\/strong><\/h2>\n<h3 id=\"administrator-visibility-is-configuration-dependent\"><strong>14.1.<br \/>\nAdministrator Visibility Is Configuration-Dependent<\/strong><\/h3>\n<p>Some deployments may provide little or no detailed activity<br \/>\nreporting.<\/p>\n<p>Other deployments may provide Administrators with filtering events,<br \/>\nalerts, reports, blocked or permitted activity, policy exceptions,<br \/>\nDevice status, or other information.<\/p>\n<h3 id=\"administrator-access-is-not-scudio-access\"><strong>14.2.<br \/>\nAdministrator Access Is Not Scudio Access<\/strong><\/h3>\n<p>Information visible to an Administrator is not necessarily visible to<br \/>\nScudio.<\/p>\n<p>Likewise, information transiently processed by Scudio infrastructure<br \/>\nto make an automated filtering decision is not necessarily provided to<br \/>\nan Administrator.<\/p>\n<h3 id=\"managed-user-expectations\"><strong>14.3. Managed User<br \/>\nExpectations<\/strong><\/h3>\n<p>Where reporting or logging has been enabled by the Customer, activity<br \/>\non a Managed Device, managed browser, managed network, or managed<br \/>\naccount may be visible to the applicable Administrator.<\/p>\n<h3 id=\"no-routine-human-review-by-scudio\"><strong>14.4. No Routine<br \/>\nHuman Review by Scudio<\/strong><\/h3>\n<p>Scudio personnel do not routinely watch, read, or manually review<br \/>\nManaged Users\u2019 browsing or private content.<\/p>\n<p>Human access to identifiable content may occur where reasonably<br \/>\nnecessary and authorized, including:<\/p>\n<p>(a) support requested by the Customer or Administrator;<\/p>\n<p>(b) troubleshooting a particular technical problem;<\/p>\n<p>(c) investigating security, integrity, abuse, or tampering;<\/p>\n<p>(d) processing an unblock or reclassification request;<\/p>\n<p>(e) maintaining or protecting the Service;<\/p>\n<p>(f) where the Customer or Administrator has expressly authorized the<br \/>\naccess; or<\/p>\n<p>(g) where required by law.<\/p>\n<h3 id=\"limited-access\"><strong>14.5. Limited Access<\/strong><\/h3>\n<p>Where Scudio personnel have access to Service Data, access is limited<br \/>\naccording to job responsibilities, technical controls, legitimate<br \/>\noperational purposes, and applicable security practices.<\/p>\n<h2><strong>15. Website<br \/>\nTechnologies and Cookies<\/strong><\/h2>\n<p>Scudio websites may use cookies, local storage, server logs, or<br \/>\nsimilar technologies necessary to operate websites, maintain sessions,<br \/>\nremember preferences, prevent abuse, authenticate users, and protect<br \/>\nsecurity.<\/p>\n<p>Scudio may also use analytics or similar technologies to understand<br \/>\nwebsite performance and usage.<\/p>\n<p>Where applicable law requires consent or an opt-out for non-essential<br \/>\ncookies or similar technologies, Scudio will provide the required notice<br \/>\nor choice.<\/p>\n<p>If Scudio later uses technology that constitutes a sale or sharing of<br \/>\nPersonal Information or targeted advertising under applicable law,<br \/>\nScudio will provide any legally required opt-out mechanism before or<br \/>\nwhen that practice applies.<\/p>\n<h2><strong>16. Data Retention<\/strong><\/h2>\n<p>Scudio retains Personal Information only for as long as reasonably<br \/>\nnecessary for the purposes described in this Agreement, including to<br \/>\nprovide the Service, maintain security, satisfy legal obligations,<br \/>\nresolve disputes, and enforce agreements.<\/p>\n<p>Retention varies by category and deployment.<\/p>\n<h3 id=\"account-and-subscription-information\"><strong>16.1. Account and<br \/>\nSubscription Information<\/strong><\/h3>\n<p>Generally retained for the duration of the account or commercial<br \/>\nrelationship and for a reasonable period afterward where needed for<br \/>\nlegal, accounting, fraud-prevention, or dispute-resolution purposes.<\/p>\n<h3 id=\"billing-and-transaction-records\"><strong>16.2. Billing and<br \/>\nTransaction Records<\/strong><\/h3>\n<p>Retained as reasonably necessary to satisfy tax, accounting,<br \/>\ncontractual, fraud-prevention, and legal requirements.<\/p>\n<h3 id=\"operational-telemetry\"><strong>16.3. Operational<br \/>\nTelemetry<\/strong><\/h3>\n<p>Retained for periods reasonably necessary to maintain, secure,<br \/>\ndiagnose, and improve the Software, after which it may be deleted or<br \/>\naggregated.<\/p>\n<h3 id=\"support-information\"><strong>16.4. Support<br \/>\nInformation<\/strong><\/h3>\n<p>Retained for as long as reasonably necessary to resolve the support<br \/>\nmatter, maintain an appropriate support history, improve support, and<br \/>\nprotect legal rights.<\/p>\n<h3 id=\"diagnostic-sharing\"><strong>16.5. Diagnostic<br \/>\nSharing<\/strong><\/h3>\n<p>Additional diagnostic information voluntarily provided for<br \/>\ntroubleshooting is retained only for as long as reasonably necessary for<br \/>\nthe relevant support, engineering, security, or legal purpose.<\/p>\n<h3 id=\"unblock-and-reclassification-requests-1\"><strong>16.6. Unblock<br \/>\nand Reclassification Requests<\/strong><\/h3>\n<p>Retained as reasonably necessary to process the request, maintain<br \/>\nclassification quality, prevent abuse, and support related<br \/>\nadministrative workflows.<\/p>\n<h3 id=\"mobile-application-inventory-1\"><strong>16.7. Mobile Application<br \/>\nInventory<\/strong><\/h3>\n<p>Where an installed-application inventory is transmitted solely for<br \/>\ncategorization, Scudio does not retain the inventory after the<br \/>\ncategorization is completed.<\/p>\n<h3 id=\"remote-processing-content-1\"><strong>16.8. Remote Processing<br \/>\nContent<\/strong><\/h3>\n<p>Content routed for automated Remote Processing may be processed<br \/>\ntransiently without permanent storage.<\/p>\n<p>Where retention is required by an enabled feature, such as logging,<br \/>\nreporting, diagnostics, security, or Customer configuration, retention<br \/>\nis governed by that feature, applicable settings, and the purposes<br \/>\ndescribed in this Agreement.<\/p>\n<h3 id=\"customer-controlled-information\"><strong>16.9.<br \/>\nCustomer-Controlled Information<\/strong><\/h3>\n<p>Where information is stored in Customer- or Distribution<br \/>\nPartner-controlled infrastructure, the party controlling that<br \/>\ninfrastructure determines retention, subject to its legal obligations<br \/>\nand applicable agreements.<\/p>\n<h3 id=\"security-and-integrity-information\"><strong>16.10. Security and<br \/>\nIntegrity Information<\/strong><\/h3>\n<p>Security, fraud, licensing, anti-tampering, and integrity information<br \/>\nmay be retained for as long as reasonably necessary to protect the<br \/>\nService, enforce rights, investigate abuse, and maintain security.<\/p>\n<h3 id=\"legal-holds\"><strong>16.11. Legal Holds<\/strong><\/h3>\n<p>Information may be retained longer where required by law, court<br \/>\norder, regulatory obligation, litigation hold, or reasonably necessary<br \/>\nto establish, exercise, or defend legal claims.<\/p>\n<h2><strong>17. Privacy Rights and<br \/>\nChoices<\/strong><\/h2>\n<p>Depending on where you live and the law that applies, you may have<br \/>\nrights concerning Personal Information that Scudio controls.<\/p>\n<p>These may include rights to:<\/p>\n<p>(a) know whether Scudio processes your Personal Information;<\/p>\n<p>(b) request access to Personal Information;<\/p>\n<p>(c) obtain information about categories, sources, purposes, and<br \/>\nrecipients;<\/p>\n<p>(d) correct inaccurate Personal Information;<\/p>\n<p>(e) request deletion;<\/p>\n<p>(f) receive certain Personal Information in a portable format;<\/p>\n<p>(g) restrict or object to certain processing;<\/p>\n<p>(h) withdraw consent where processing is based on consent;<\/p>\n<p>(i) opt out of the sale of Personal Information, targeted<br \/>\nadvertising, or certain profiling where such rights apply;<\/p>\n<p>(j) limit certain uses of sensitive Personal Information where<br \/>\napplicable;<\/p>\n<p>(k) appeal certain privacy-request decisions where applicable;<br \/>\nand<\/p>\n<p>(l) receive equal service and not be unlawfully discriminated against<br \/>\nfor exercising applicable privacy rights.<\/p>\n<h3 id=\"no-sale-or-behavioral-advertising-sharing\"><strong>17.1. No Sale<br \/>\nor Behavioral-Advertising Sharing<\/strong><\/h3>\n<p>Scudio currently does not sell Personal Information and does not<br \/>\nshare Personal Information for cross-context behavioral advertising.<\/p>\n<p>Scudio does not use Managed User browsing or content for targeted<br \/>\nadvertising.<\/p>\n<h3 id=\"exercising-rights\"><strong>17.2. Exercising Rights<\/strong><\/h3>\n<p>Privacy requests may be submitted by:<\/p>\n<p><strong>Email:<\/strong> info@scudio.ai<br \/>\n<strong>Telephone:<\/strong> 888-238-4145<\/p>\n<p>Scudio may need to verify your identity and authority before<br \/>\nfulfilling a request.<\/p>\n<h3 id=\"data-controlled-by-a-customer-or-administrator\"><strong>17.3.<br \/>\nData Controlled by a Customer or Administrator<\/strong><\/h3>\n<p>If Scudio processes information solely on behalf of an enterprise,<br \/>\nschool, organization, Distribution Partner, or other Customer, you may<br \/>\nneed to submit your request directly to that Customer because it<br \/>\ncontrols the relevant information.<\/p>\n<p>Scudio will provide reasonable assistance to Customers where required<br \/>\nby law or contract.<\/p>\n<h3 id=\"authorized-agents\"><strong>17.4. Authorized Agents<\/strong><\/h3>\n<p>Where applicable law permits an authorized agent to submit a request,<br \/>\nScudio may require evidence of the agent\u2019s authority and may<br \/>\nindependently verify the requester\u2019s identity.<\/p>\n<h3 id=\"appeals\"><strong>17.5. Appeals<\/strong><\/h3>\n<p>Where applicable law provides a right to appeal a privacy-request<br \/>\ndecision, instructions for appeal will be included in Scudio\u2019s<br \/>\nresponse.<\/p>\n<h3 id=\"complaints\"><strong>17.6. Complaints<\/strong><\/h3>\n<p>Individuals in jurisdictions with a privacy or data-protection<br \/>\nregulator may have the right to lodge a complaint with the applicable<br \/>\nauthority.<\/p>\n<h2><strong>18. Children and<br \/>\nMinors<\/strong><\/h2>\n<p>The Service is designed primarily to be purchased, configured, and<br \/>\nadministered by adults, parents, guardians, businesses, schools,<br \/>\norganizations, or other authorized Administrators.<\/p>\n<p>The fact that the Software filters a Device used by a child does not<br \/>\nmean the child is expected to create or administer a Scudio account.<\/p>\n<h3 id=\"children-under-13\"><strong>18.1. Children Under 13<\/strong><\/h3>\n<p>Children under 13 should not independently create accounts or provide<br \/>\nPersonal Information directly to Scudio unless the collection is<br \/>\nauthorized in accordance with applicable law.<\/p>\n<p>Where Scudio knowingly collects Personal Information online directly<br \/>\nfrom a child under 13 in circumstances covered by the Children\u2019s Online<br \/>\nPrivacy Protection Act or similar law, Scudio will obtain required<br \/>\nparental authorization or otherwise handle the information in accordance<br \/>\nwith applicable law.<\/p>\n<h3 id=\"parent-and-guardian-rights\"><strong>18.2. Parent and Guardian<br \/>\nRights<\/strong><\/h3>\n<p>Where applicable law provides parents or guardians rights concerning<br \/>\na child\u2019s Personal Information controlled by Scudio, they may contact<br \/>\nScudio using the contact information in Section 36.<\/p>\n<h3 id=\"customer-managed-child-information\"><strong>18.3.<br \/>\nCustomer-Managed Child Information<\/strong><\/h3>\n<p>Where Scudio processes information relating to a minor solely on<br \/>\nbehalf of a parent, school, organization, or other Customer, that<br \/>\nCustomer is responsible for establishing the appropriate authority for<br \/>\nthe deployment, and Scudio processes that information subject to the<br \/>\nCustomer\u2019s lawful instructions and applicable law.<\/p>\n<h2><strong>19. Security<\/strong><\/h2>\n<p>Scudio uses administrative, technical, and organizational safeguards<br \/>\ndesigned to protect Personal Information and the Service against<br \/>\nunauthorized access, acquisition, alteration, destruction, loss, misuse,<br \/>\nor disclosure.<\/p>\n<p>Depending on the system and risk involved, safeguards may<br \/>\ninclude:<\/p>\n<h3 id=\"access-controls\"><strong>19.1. Access Controls<\/strong><\/h3>\n<p>Limiting access to systems and information according to<br \/>\nauthorization, role, operational need, and least-privilege principles<br \/>\nwhere appropriate.<\/p>\n<h3 id=\"account-and-device-security\"><strong>19.2. Account and Device<br \/>\nSecurity<\/strong><\/h3>\n<p>Authentication, Device identity, license validation, certificate<br \/>\nvalidation, session controls, and other mechanisms appropriate to the<br \/>\napplicable system.<\/p>\n<h3 id=\"software-integrity\"><strong>19.3. Software<br \/>\nIntegrity<\/strong><\/h3>\n<p>Secure-update mechanisms, integrity validation, anti-tamper controls,<br \/>\nSoftware signing, watchdog functionality, and related protections where<br \/>\napplicable.<\/p>\n<h3 id=\"infrastructure-security\"><strong>19.4. Infrastructure<br \/>\nSecurity<\/strong><\/h3>\n<p>Security controls designed to protect systems that store or process<br \/>\nScudio-controlled information, including safeguards appropriate to the<br \/>\nsensitivity and risk of the information.<\/p>\n<h3 id=\"data-minimization\"><strong>19.5. Data Minimization<\/strong><\/h3>\n<p>Designing the Service to avoid unnecessary collection or retention of<br \/>\nManaged User content and to favor local or transient processing where<br \/>\nappropriate.<\/p>\n<h3 id=\"personnel-and-administrative-safeguards\"><strong>19.6. Personnel<br \/>\nand Administrative Safeguards<\/strong><\/h3>\n<p>Restricting access to authorized personnel, maintaining appropriate<br \/>\nconfidentiality obligations, and managing security responsibilities.<\/p>\n<h3 id=\"service-providers-1\"><strong>19.7. Service<br \/>\nProviders<\/strong><\/h3>\n<p>Selecting service providers with consideration for their ability to<br \/>\nprotect relevant information and using appropriate contractual<br \/>\nsafeguards where required.<\/p>\n<h3 id=\"risk-and-incident-management\"><strong>19.8. Risk and Incident<br \/>\nManagement<\/strong><\/h3>\n<p>Maintaining procedures designed to identify, investigate, respond to,<br \/>\nand remediate security incidents or material system failures.<\/p>\n<h3 id=\"security-testing-and-improvement\"><strong>19.9. Security Testing<br \/>\nand Improvement<\/strong><\/h3>\n<p>Reviewing and improving security controls as systems, threats,<br \/>\ntechnologies, and business circumstances evolve.<\/p>\n<h3 id=\"disposal\"><strong>19.10. Disposal<\/strong><\/h3>\n<p>Deleting or disposing of Personal Information when it is no longer<br \/>\nreasonably needed, subject to applicable retention obligations and<br \/>\ntechnical limitations such as backup cycles.<\/p>\n<h3 id=\"no-absolute-security-guarantee\"><strong>19.11. No Absolute<br \/>\nSecurity Guarantee<\/strong><\/h3>\n<p>No technology or security program can guarantee complete<br \/>\nsecurity.<\/p>\n<p>Scudio therefore cannot guarantee that unauthorized access, security<br \/>\nincidents, or data loss will never occur.<\/p>\n<h3 id=\"incident-notification\"><strong>19.12. Incident<br \/>\nNotification<\/strong><\/h3>\n<p>Where applicable law requires notification of a data breach or<br \/>\nsecurity incident, Scudio will provide required notifications to<br \/>\naffected parties or authorities.<\/p>\n<h2><strong>20. International<br \/>\nProcessing<\/strong><\/h2>\n<p>Scudio is based in the United States.<\/p>\n<p>Where Personal Information is transferred from another jurisdiction<br \/>\nto the United States or another country, Scudio will use transfer<br \/>\nmechanisms or safeguards required by applicable law.<\/p>\n<p>Where the EU GDPR, UK GDPR, or similar laws apply, Scudio may process<br \/>\nPersonal Information based on applicable legal bases such as performance<br \/>\nof a contract, legitimate interests, compliance with legal obligations,<br \/>\nor consent where consent is required.<\/p>\n<p>Individuals in applicable jurisdictions may have additional rights<br \/>\nincluding access, rectification, erasure, restriction, portability,<br \/>\nobjection, withdrawal of consent, and the right to complain to a<br \/>\nsupervisory authority.<\/p>\n<h2><strong>21. Fees, Subscription,<br \/>\nand Renewal<\/strong><\/h2>\n<p>Access to some portions of the Service requires payment.<\/p>\n<p>Applicable pricing, billing frequency, renewal, cancellation, refund<br \/>\nterms, Device limits, user limits, and Subscription features may be<br \/>\nspecified during checkout, in an order form, in Partner Terms, or in<br \/>\nanother applicable commercial agreement.<\/p>\n<p>Unless otherwise stated, paid recurring Subscriptions may<br \/>\nautomatically renew until canceled in accordance with the applicable<br \/>\ncancellation terms.<\/p>\n<p>Fees are non-refundable except where expressly stated or required by<br \/>\nlaw.<\/p>\n<p>Where billing is handled by a Distribution Partner, app store,<br \/>\nreseller, marketplace, or payment processor, its billing and refund<br \/>\nterms may apply.<\/p>\n<h2><strong>22. Intellectual<br \/>\nProperty<\/strong><\/h2>\n<p>Scudio and its licensors own all rights, title, and interest in the<br \/>\nSoftware and related intellectual property, including source code,<br \/>\nobject code, device agents, drivers, applications, services, models,<br \/>\nalgorithms, AI systems, classification technology, rules, signatures,<br \/>\ndatabases, user interfaces, designs, Documentation, inventions,<br \/>\nknow-how, trade secrets, trademarks, and related technology.<\/p>\n<h3 id=\"feedback\"><strong>22.1. Feedback<\/strong><\/h3>\n<p>If you provide feedback, ideas, suggestions, bug reports, feature<br \/>\nrequests, or recommendations, Scudio may use that feedback without<br \/>\nrestriction or compensation.<\/p>\n<h3 id=\"technical-identifiers-and-anti-counterfeiting\"><strong>22.2.<br \/>\nTechnical Identifiers and Anti-Counterfeiting<\/strong><\/h3>\n<p>The Software may contain license identifiers, build identifiers,<br \/>\ndigital fingerprints, integrity signatures, watermarks, or similar<br \/>\ntechnical mechanisms used to authenticate Software, enforce licensing,<br \/>\nprotect integrity, and detect unauthorized copying or alteration.<\/p>\n<p>These mechanisms are not designed to contain Managed Users\u2019 private<br \/>\nbrowsing content or communications.<\/p>\n<p>You may not remove, spoof, disable, or interfere with them.<\/p>\n<h2><strong>23. Third-Party<br \/>\nServices and Components<\/strong><\/h2>\n<p>The Service may depend on or interoperate with third-party operating<br \/>\nsystems, browsers, cloud infrastructure, payment processors, app stores,<br \/>\nidentity systems, analytics tools, security providers, open-source<br \/>\ncomponents, or other services.<\/p>\n<p>Third-party services may be governed by their own terms and privacy<br \/>\nnotices.<\/p>\n<p>Scudio is not responsible for third-party outages, restrictions,<br \/>\npolicy changes, platform changes, security failures, or other conduct<br \/>\noutside Scudio\u2019s reasonable control.<\/p>\n<h2><strong>24. Beta,<br \/>\nPreview, Trial, and Evaluation Features<\/strong><\/h2>\n<p>Scudio may provide beta, experimental, preview, pilot, trial,<br \/>\nearly-access, or evaluation functionality.<\/p>\n<p>Such functionality may be incomplete, unstable, modified, limited, or<br \/>\ndiscontinued.<\/p>\n<p>To the maximum extent permitted by law, experimental functionality is<br \/>\nprovided \u201cas is\u201d without special service-level, warranty, or support<br \/>\ncommitments unless otherwise stated in writing.<\/p>\n<h2><strong>25. Term, Suspension,<br \/>\nand Termination<\/strong><\/h2>\n<p>This Agreement remains effective for as long as you use the Service<br \/>\nor retain a valid Subscription or license.<\/p>\n<p>You may terminate by discontinuing use and, where appropriate,<br \/>\nuninstalling the Software, subject to applicable billing, Subscription,<br \/>\nPartner, or Administrator requirements.<\/p>\n<p>Scudio may suspend or terminate access for material breach,<br \/>\nnonpayment, fraud, abuse, unlawful conduct, security risk, tampering,<br \/>\ncircumvention, or other material violation of this Agreement.<\/p>\n<p>Upon termination, the license to use the Software ends.<\/p>\n<p>Provisions concerning privacy obligations, accrued fees, intellectual<br \/>\nproperty, restrictions, disclaimers, limitations of liability,<br \/>\nindemnification, confidentiality, governing law, dispute resolution, and<br \/>\nother provisions that by their nature should survive will survive<br \/>\ntermination.<\/p>\n<h2><strong>26. Support and Service<br \/>\nLevels<\/strong><\/h2>\n<p>Support may be provided by Scudio, Distribution Partners, resellers,<br \/>\nDocumentation, email, remote support tools, account portals, or other<br \/>\nchannels.<\/p>\n<p>Unless a written agreement expressly provides otherwise, no<br \/>\nparticular response time, uptime commitment, service-level agreement, or<br \/>\nservice credit is guaranteed.<\/p>\n<p>Scudio is not required to support obsolete or unsupported Devices,<br \/>\nrooted or jailbroken Devices, tampered installations, malware-infected<br \/>\nsystems, unauthorized configurations, expired Subscriptions, or failures<br \/>\ncaused by systems outside Scudio\u2019s control.<\/p>\n<h2><strong>27. Disclaimer of<br \/>\nWarranties<\/strong><\/h2>\n<p>TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SOFTWARE AND SERVICE ARE<br \/>\nPROVIDED <strong>\u201cAS IS\u201d<\/strong> AND <strong>\u201cAS<br \/>\nAVAILABLE.\u201d<\/strong><\/p>\n<p>SCUDIO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A<br \/>\nPARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY,<br \/>\nAVAILABILITY, SECURITY, AND OTHER IMPLIED OR STATUTORY WARRANTIES TO THE<br \/>\nMAXIMUM EXTENT PERMITTED BY LAW.<\/p>\n<p>SCUDIO DOES NOT GUARANTEE THAT THE SOFTWARE WILL:<\/p>\n<p>(a) block every unwanted item;<\/p>\n<p>(b) permit every desired item;<\/p>\n<p>(c) correctly classify all content;<\/p>\n<p>(d) prevent every bypass;<\/p>\n<p>(e) identify every risk;<\/p>\n<p>(f) operate without interruption;<\/p>\n<p>(g) work with every Device, website, application, network, or<br \/>\nconfiguration; or<\/p>\n<p>(h) operate without delay, degradation, failure, or misclassification<br \/>\nin either Edge Processing or Remote Processing.<\/p>\n<p>Scudio does not warrant that the Software by itself satisfies any<br \/>\nparticular legal, religious, educational, parental, organizational,<br \/>\nemployment, regulatory, or compliance requirement.<\/p>\n<h2><strong>28. Limitation of<br \/>\nLiability<\/strong><\/h2>\n<p>TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCUDIO AND ITS AFFILIATES,<br \/>\nLICENSORS, SUPPLIERS, DISTRIBUTION PARTNERS, SERVICE PROVIDERS,<br \/>\nOFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR<br \/>\nINDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR<br \/>\nENHANCED DAMAGES OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST<br \/>\nDATA, LOSS OF GOODWILL, OR LOSS OF USE ARISING FROM THE SOFTWARE OR<br \/>\nSERVICE.<\/p>\n<p>Without limiting the foregoing, Scudio will not be liable to the<br \/>\nmaximum extent permitted by law for harm resulting from:<\/p>\n<p>(a) content the Software failed to block or detect;<\/p>\n<p>(b) legitimate content that was blocked or misclassified;<\/p>\n<p>(c) an inaccurate category, classification, alert, report, or<br \/>\nautomated decision;<\/p>\n<p>(d) Customer-configured logging, reporting, administrative<br \/>\nvisibility, or Device control;<\/p>\n<p>(e) Administrator actions or omissions;<\/p>\n<p>(f) Customer credential or Device compromise;<\/p>\n<p>(g) incompatibility with third-party software, Devices, websites,<br \/>\nnetworks, VPNs, certificates, proxies, or operating systems;<\/p>\n<p>(h) Customer- or Partner-controlled infrastructure;<\/p>\n<p>(i) Processing Node outages, failures, or misconfiguration outside<br \/>\nScudio\u2019s control;<\/p>\n<p>(j) Customer-selected routing, VPN, DNS, proxy, gateway, certificate,<br \/>\nor Remote Processing configurations;<\/p>\n<p>(k) latency, reduced speed, connectivity failure, or degraded<br \/>\napplication performance associated with filtering or Remote Processing;<br \/>\nor<\/p>\n<p>(l) incidental or transient processing of content necessary to<br \/>\nperform filtering, diagnostics, support, security, categorization, or an<br \/>\nunblock request.<\/p>\n<h3 id=\"liability-cap\"><strong>Liability Cap<\/strong><\/h3>\n<p>TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCUDIO\u2019S TOTAL AGGREGATE<br \/>\nLIABILITY ARISING FROM OR RELATING TO THE SERVICE OR THIS AGREEMENT WILL<br \/>\nNOT EXCEED THE GREATER OF:<\/p>\n<p><strong>(A) THE AMOUNTS ACTUALLY PAID TO SCUDIO FOR THE AFFECTED<br \/>\nSERVICE DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE<br \/>\nCLAIM; OR<\/strong><\/p>\n<p><strong>(B) FIFTY U.S. DOLLARS ($50).<\/strong><\/p>\n<p>Where applicable law does not allow a particular limitation, the<br \/>\nlimitation applies only to the maximum extent legally permitted.<\/p>\n<h2><strong>29. Indemnification<\/strong><\/h2>\n<p>To the extent permitted by law, you agree to defend, indemnify, and<br \/>\nhold harmless Scudio and its affiliates, licensors, suppliers,<br \/>\nDistribution Partners, service providers, officers, directors,<br \/>\nemployees, and agents from third-party claims and resulting liabilities,<br \/>\ndamages, losses, costs, and reasonable attorneys\u2019 fees arising from:<\/p>\n<p>(a) your unlawful use or misuse of the Service;<\/p>\n<p>(b) your violation of this Agreement;<\/p>\n<p>(c) your violation of third-party rights;<\/p>\n<p>(d) failure to provide notices or obtain consent required for your<br \/>\ndeployment;<\/p>\n<p>(e) your administrative reporting, logging, Device management, or<br \/>\nfiltering configuration;<\/p>\n<p>(f) information stored in or disclosed from infrastructure you<br \/>\ncontrol;<\/p>\n<p>(g) Filtering Standards or policies you configure;<\/p>\n<p>(h) disputes between Customers, Administrators, Managed Users,<br \/>\nemployees, schools, parents, organizations, or Distribution<br \/>\nPartners;<\/p>\n<p>(i) Processing Nodes or infrastructure you own or control; or<\/p>\n<p>(j) your failure to secure or lawfully operate infrastructure for<br \/>\nwhich you are responsible.<\/p>\n<p>Scudio may assume control of the defense of an indemnified claim.<\/p>\n<h2><strong>30. Confidentiality<\/strong><\/h2>\n<p>If Scudio provides you with non-public technical, security, pricing,<br \/>\nroadmap, beta, business, or other information that is identified or<br \/>\nreasonably understood to be confidential, you must protect it from<br \/>\nunauthorized disclosure and use it only for its intended purpose.<\/p>\n<p>This restriction does not apply to information independently<br \/>\ndeveloped, lawfully received without confidentiality obligations, or<br \/>\npublicly available without breach.<\/p>\n<h2><strong>31.<br \/>\nDispute Resolution, Arbitration, and Class-Action Waiver<\/strong><\/h2>\n<h3 id=\"informal-resolution\"><strong>31.1. Informal<br \/>\nResolution<\/strong><\/h3>\n<p>Before commencing formal proceedings, you and Scudio agree to attempt<br \/>\nin good faith to resolve the dispute through written notice and at least<br \/>\nthirty (30) days for informal resolution.<\/p>\n<h3 id=\"arbitration\"><strong>31.2. Arbitration<\/strong><\/h3>\n<p>Except for eligible small-claims matters and claims seeking<br \/>\ninjunctive or equitable relief concerning intellectual property,<br \/>\nconfidentiality, security, anti-circumvention, or unauthorized access,<br \/>\ndisputes arising from the contractual portions of this Agreement or the<br \/>\nService will be resolved by binding arbitration administered by the<br \/>\n<strong>American Arbitration Association<\/strong> under its applicable<br \/>\nrules.<\/p>\n<p>The arbitration will be conducted by one arbitrator in English and,<br \/>\nunless applicable law requires otherwise, will be seated in<br \/>\n<strong>Orange County, New York<\/strong>.<\/p>\n<h3 id=\"class-action-waiver\"><strong>31.3. Class-Action<br \/>\nWaiver<\/strong><\/h3>\n<p>TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND SCUDIO AGREE TO<br \/>\nRESOLVE CLAIMS ON AN INDIVIDUAL BASIS AND WAIVE PARTICIPATION IN CLASS<br \/>\nACTIONS, CLASS ARBITRATIONS, COLLECTIVE ACTIONS, PRIVATE ATTORNEY<br \/>\nGENERAL ACTIONS, OR REPRESENTATIVE PROCEEDINGS.<\/p>\n<h3 id=\"arbitration-opt-out\"><strong>31.4. Arbitration<br \/>\nOpt-Out<\/strong><\/h3>\n<p>You may opt out of this arbitration provision by sending written<br \/>\nnotice to:<\/p>\n<p><strong>info@scudio.ai<\/strong><\/p>\n<p>within thirty (30) days after first accepting the applicable<br \/>\nAgreement.<\/p>\n<h3 id=\"jury-trial\"><strong>31.5. Jury Trial<\/strong><\/h3>\n<p>To the extent a dispute properly proceeds in court, the parties waive<br \/>\njury trial to the maximum extent permitted by law.<\/p>\n<p>Nothing in this Section limits privacy or consumer rights that<br \/>\napplicable law does not permit to be waived.<\/p>\n<h2><strong>32. Governing Law and<br \/>\nVenue<\/strong><\/h2>\n<p>Except where applicable privacy, consumer-protection, or other law<br \/>\nrequires otherwise, this Agreement is governed by the laws of the<br \/>\n<strong>State of New York<\/strong>, without regard to conflict-of-laws<br \/>\nprinciples.<\/p>\n<p>For matters not subject to arbitration, the parties consent, to the<br \/>\nextent permitted by law, to the state and federal courts having<br \/>\njurisdiction in <strong>Orange County, New York<\/strong>.<\/p>\n<p>The United Nations Convention on Contracts for the International Sale<br \/>\nof Goods does not apply.<\/p>\n<h2><strong>33. Injunctive Relief<\/strong><\/h2>\n<p>Unauthorized copying, counterfeiting, disclosure, reverse<br \/>\nengineering, tampering, bypassing, misuse of confidential information,<br \/>\nor interference with Scudio\u2019s intellectual property or security<br \/>\nmechanisms may cause irreparable harm.<\/p>\n<p>Scudio may seek injunctive or equitable relief where legally<br \/>\navailable.<\/p>\n<h2><strong>34.<br \/>\nChanges to This Agreement and Privacy Notice<\/strong><\/h2>\n<p>Scudio may update this document as the Service, processing<br \/>\narchitecture, business, laws, or privacy practices evolve.<\/p>\n<p>The current version will display a revised <strong>Last<br \/>\nUpdated<\/strong> date.<\/p>\n<p>Material changes may also be communicated through email, in-product<br \/>\nnotification, an account portal, Distribution Partner notification, or<br \/>\nanother reasonable method.<\/p>\n<p>Where applicable law requires affirmative consent for a change,<br \/>\ncontinued use alone will not substitute for that required consent.<\/p>\n<p>Otherwise, continued use of the Service after revised contractual<br \/>\nterms become effective constitutes acceptance of those revised<br \/>\ncontractual terms.<\/p>\n<h2><strong>35. General Provisions<\/strong><\/h2>\n<h3 id=\"single-source-of-truth\"><strong>35.1. Single Source of<br \/>\nTruth<\/strong><\/h3>\n<p>As of its Effective Date, this document is intended to serve as<br \/>\nScudio\u2019s primary public <strong>Privacy Policy, Security Notice, Terms<br \/>\nof Use, and End User License Agreement<\/strong> for the Service.<\/p>\n<p>It supersedes prior public versions of Scudio or Emunet privacy<br \/>\npolicies, security statements, general Terms of Service, and EULAs<br \/>\nconcerning the same Service, except where a later or more specific<br \/>\nwritten agreement expressly provides otherwise.<\/p>\n<p>Enterprise agreements, order forms, data-processing agreements,<br \/>\nDistribution Partner agreements, and other negotiated written agreements<br \/>\nmay supplement this document and may control where they expressly state<br \/>\nthat they override a provision.<\/p>\n<h3 id=\"entire-agreement\"><strong>35.2. Entire Agreement<\/strong><\/h3>\n<p>For contractual matters, this Agreement together with applicable<br \/>\norder forms, Subscription terms, Partner Terms, and other incorporated<br \/>\nagreements constitutes the agreement between you and Scudio concerning<br \/>\nthe Service.<\/p>\n<h3 id=\"severability\"><strong>35.3. Severability<\/strong><\/h3>\n<p>If a provision is unenforceable, it will be limited or modified to<br \/>\nthe minimum extent necessary while the remainder remains effective.<\/p>\n<h3 id=\"no-waiver\"><strong>35.4. No Waiver<\/strong><\/h3>\n<p>Failure to enforce a provision does not waive that provision.<\/p>\n<h3 id=\"assignment\"><strong>35.5. Assignment<\/strong><\/h3>\n<p>You may not assign your contractual rights under this Agreement<br \/>\nwithout Scudio\u2019s consent.<\/p>\n<p>Scudio may assign this Agreement in connection with an affiliate<br \/>\ntransaction, financing, restructuring, merger, acquisition, change of<br \/>\ncontrol, asset sale, or transfer of the Service.<\/p>\n<h3 id=\"relationship\"><strong>35.6. Relationship<\/strong><\/h3>\n<p>Nothing in this Agreement creates a partnership, employment<br \/>\nrelationship, joint venture, fiduciary relationship, franchise, or<br \/>\ngeneral agency relationship.<\/p>\n<h3 id=\"force-majeure\"><strong>35.7. Force Majeure<\/strong><\/h3>\n<p>Scudio is not responsible for failure or delay caused by<br \/>\ncircumstances outside its reasonable control, including natural<br \/>\ndisasters, war, terrorism, widespread power or network failures,<br \/>\ncyberattacks, governmental action, legal restrictions, cloud-provider<br \/>\noutages, platform restrictions, operating-system changes, or other<br \/>\nthird-party failures.<\/p>\n<h3 id=\"electronic-acceptance\"><strong>35.8. Electronic<br \/>\nAcceptance<\/strong><\/h3>\n<p>Electronic acceptance of the contractual portions of this Agreement<br \/>\nhas the same effect as a handwritten acceptance to the extent permitted<br \/>\nby law.<\/p>\n<h2><strong>36. Contact<br \/>\nInformation<\/strong><\/h2>\n<p>For questions, privacy requests, security inquiries, legal notices,<br \/>\nor questions concerning this Agreement:<\/p>\n<p><strong>Scudio LLC<br \/>\n<\/strong>Doing business as <strong>Emunet<\/strong><\/p>\n<p><strong>Website:<\/strong> <a href=\"https:\/\/emunet.com\/\"><u>https:\/\/emunet.com<br \/>\n<\/u><\/a><strong>General Contact:<\/strong> info@emunet.com<br \/>\n<strong>Privacy &amp; Legal:<\/strong> info@scudio.ai<br \/>\n<strong>Telephone:<\/strong> 888-238-4145<\/p>\n<p>If you use a Branded Offering through a Distribution Partner, you may<br \/>\nalso contact that Distribution Partner regarding accounts,<br \/>\nadministrative policies, billing, or Personal Information that the<br \/>\nDistribution Partner independently controls.<\/p>\n<p><strong>By using the Service, you acknowledge that you have been<br \/>\nprovided this Privacy and Security Notice. By creating an account,<br \/>\npurchasing a Subscription, installing the Software, or otherwise<br \/>\naccepting the contractual terms as described above, you agree to the End<br \/>\nUser License and Terms contained in this document.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY, SECURITY &amp; END USER LICENSE AGREEMENT Last Updated: 10\/20\/26 Version: 2.0 IMPORTANT \u2014 READ CAREFULLY This Privacy, Security &amp; End User License Agreement (this \u201cAgreement\u201d) is the primary legal, privacy, and security document governing the Scudio Service. It serves as: the End User License Agreement and Terms of Use governing your use of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-text-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":4,"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":415,"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/pages\/56\/revisions\/415"}],"wp:attachment":[{"href":"https:\/\/emunet.com\/index.php\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}